Refund policy

Effective 17 October 2026.

Payments for Astrolinkers are processed by Dodo Payments, our merchant of record.

Subscriptions (Hobby, Pro)

• Cancel any time under Plan → Manage billing in the dashboard. The plan stays active until the end of the period you already paid for; you are not charged again.
• First payment: if the plan does not work for you, write to hello@astrolinkers.com within 14 days of the first payment of a monthly or yearly plan and we refund it in full.
• Renewals are not refunded once the new period has started, except where the law requires it or the Service was unavailable for a significant part of the period.
• A refunded subscription ends straight away and the account moves to the Free plan. Data and keys are kept.

Pay-as-you-go packs

• Unused packs can be refunded within 14 days of purchase. Credits already spent are not refunded; the refund covers the unused part.
• A refund removes the pack's remaining credits from the account.

How

Write to hello@astrolinkers.com from the account's e-mail with the receipt or the order id. Refunds go back to the original payment method, usually within 5–10 business days.

Consumer rights under the law where you live are not affected by this policy.